Quick observation first, before we touch a thing. Halfway down the stairs in a Warren brick ranch we're already looking at the boiler: is the burner lit, is there water on the floor, is the flue pipe still seated in the chimney. Then we find the emergency switch at the top of the stairs and the service switch on the boiler, because a lot of no heat calls start with somebody flipping the wrong one.
Next we read the boiler's face. Sight glass first: the water should sit roughly half to two thirds up, and it should be clean and steady. A dirty or bouncing line tells us the boiler needs skimming. Then the pressure gauge and the pressuretrol. On a house like this the cut-out belongs under 2 psi, and we often find one cranked to 5 or 10 by whoever was here last.
Then we follow the main to the end. On one pipe steam that means checking the main vent, often a Gorton or Hoffman, and whether it actually opens. Air has to get out before steam can get in. We look at pipe pitch, the Hartford Loop height and the wet return, because most banging and cold far rooms in older Warren homes trace back to those spots, not the boiler itself.
Only after all that do we talk parts. We show you what failed, write the price down, and get your approval. Before we leave, we test the low water cutoff with you watching and tag your five shutoffs so you know which handle does what. The last thing we do is jot the date, the pressure setting and what we changed, so the next tech isn't starting from zero.